01 What kinds of documents do you specialize in?
We design training manuals, books, guides, instruction manuals, reports, magazines, catalogs, pitch and sponsorship decks, program guides, and informational booklets.
02 I need something different from a book, can you help with that?
Yes! While our best work is done as a team (when our experts have input on the design, text, and content strategy), we are also happy to work on a more ad hoc basis. So if you are happy with your copy but need design work, we’re happy to help. If you already have a designer but need help with your text, we can provide editing services only. For more information, please contact us.
03 I’ve started the process with another firm but cannot finish with them; can you take over?
Yes, most likely. We can take a look at where you’re at and let you know.
04 How much does a multipage document cost?
It depends on how much content you have and the state of completion of that content. For instance, if you want us to write a book from scratch or based on loosely assembled research, it will cost more than it will to edit finished content. Likewise, it costs more if you need us to find and license photography than if you provide us with professional quality photos.
The minimum cost for editing-only when content is well written and organized is $10 per page. The maximum cost is $270 per page when research, content strategy, writing, and intricate design is needed. Our prices do not include printing.
You can download our pricing table (PDF) that will help you to estimate the costs. Alternately, you may contact us to discuss. Exact pricing can only be provided after a review of your existing content and a discovery meeting to determine your needs and goals.
05 What payment methods do you accept?
We accept bank wire transfers from our international customers, or email funds transfers or cheques from our Canadian customers.
06 How long does it take to create a multipage document?
Like pricing, this can also vary. We typically estimate 30-60 minutes per page in calculating the time it will take to design and edit a document, but time also depends on the state of your content. If you don’t have any content to begin with, and you need us to research and write from scratch, it can take longer.
Because we value every customer and want to deliver the highest quality of work, during our on-boarding process we create a work plan that outlines exactly how long a project will take and when each step of the process will occur.
07 How does creating a multipage document work?
In working with a wide range of clients on a variety of projects, we’ve learned that transparency, a careful process, and clearly defined deliverables are fundamental to efficient workflow and exceptional service. We’ve outlined our process here, and identified some keys to streamlining the process here.
08 What will you need from me?
For a typical multipage document, we’ll need the following:
- Word or Google docs containing your research and/or text content
- High res photos and/or illustrations, if you have them
- A point person with whom to communicate regarding the project
- Any requests, requirements, and/or specific guidelines for the direction of the project
As part of our on-boarding process, we’ll work through a discovery process to ensure that we have everything we need in order to complete your project efficiently and to your complete satisfaction. You can also review our guidelines for providing content here.
09 Can you help with printing?
While we are not a printing company, in order to ensure that your finished product is exactly as you want it, we can consult with you to determine your printing needs; set up your files in an appropriate format for printing; source print quotes; and liaise with the printer to ensure printing is done correctly.